Our little family at Mountain Home Stove & Fireplace (MHSF) is close as ever and looking forward to what the new year will bring. We’ve had many exciting updates to kick off 2022 like our revamped website and partnership with a television mount company. We celebrated huge work anniversaries with our well-loved employees, like Michael, Elliot, and Josh.
In 2021 we grew our team to make sure we can serve you as best as possible. Our newest hire, Kimberly has brought her extensive experience in Customer Service to become one fantastic Service Manager.
We truly appreciate everything our team does to keep the Yampa Valley warm and thriving. We wanted to take time to thank them for their hard work and continuous dedication to keeping your family and home cozy.
For February, we wanted to highlight two important members of our team. You may have seen them around or had a chat on the phone, but we want you to know them like a Rocky Mountain slope you’ve skied 30 times. They work hard to keep MHSF the reliable and trustworthy business it is.
Without further ado, let’s meet them. And see a day in the life of a few rockstar MHSF employees!
Kimberly is our Service Manager, joining us about 5 months ago from beautiful Colorado Springs. From our first interview, we knew she was the one. She instantly understood our close-knit vibe and desire to be one with the community. For us, our work is more than a job, it’s a way to give back and live authentically. Kimberly exudes that sentiment.
All while maintaining a charming sense of humor.
Plus, the woman has quite the work ethic! Jumping right in at our busiest season, she’s blown us away with her ability to wear many hats, get us organized, and keep things running smoothly. She handles everything from scheduling services for new installs to answering customer phone calls, invoicing and ordering, to running employee meetings. She’s taken ownership of her position from day one, and it shows. At this point, we aren’t sure what we’d do without her.
Of course, working at MHSF isn’t all work and no fun. We’d never!
But we have to admit, we aren’t Kimberly’s favorite part of the job. And sadly, you probably aren’t either, but you’ll understand why.
Kimberly loves Moki and Juniper, our goofy, affectionate, and loveable furry workers. In fact, she may have been quoted saying (to the dogs), “if you weren’t here, I’d go crazy.” And honestly, we can’t blame her.
Last week, a completely unbiased third party interviewed Kimberly about her role at MHSF. We wanted to get a sense of how she really felt. Could she be hiding a super-secret plan to kidnap Moki and Juniper and make off down the mountainside?
The good news… that doesn’t seem likely.
Kimberly will be here to answer your calls for many years to come. In her interview, she said she loves working here and feels like she finally found her “spot”. She feels comfy and at home. She appreciates that everyone is a little different, but it just works. And, hey, we feel the same! We knew we liked her.
In the future, Kimberly plans to buy land and stock it full with a donkey, chickens, and various animals that will keep the neighbors up at night. Apparently, she’s also an avid gardener and plans to grow her very own veggies. In a few years’ time, maybe we’ll be able to skip the Farmer’s Market altogether. With a basket of fresh produce delivered by Kimberly every Monday at 9 am. Is that too much to hope for?
In all seriousness, we adore Kimberly and hope she knows what a joy she is to have on the team. We know she is compassionate, resourceful, and strives every day to make sure our customers (and the rest of the team) at MHSF have the best day possible each and every day.
If you ever have a question, concern, or just want to check on the daily shenanigans of Moki and Juniper, give Kimberly a call at (970)-879-7962.
Thanks for all your hard work and dedication, Kimberly!
It might be hard to follow that glowing review of our newest member, but Josh actually makes it pretty easy.
If you’ve been around for a while, chances are, you’ve seen him around. But do you know the man under the flannel and soot?
A modern-day Chimney Sweep. Indubitably, he puts Bert to shame with his insane work ethic and ability to problem-solve (at least we haven’t caught him breaking out in song with a lady with an umbrella and curious briefcase on the job yet).
Josh is one of the top-notch Chimney Sweeps and Fireplace Installers in town – maybe in all of Colorado. But just because he’s certified to be an inspector and sweep – which gives him great pride and responsibilities over his work- it isn’t why we love him (at least not the only reason).
We almost can’t believe it, but Josh has been with us for 4 years. The time has moved so fast. Right away Josh and his fiancé fit right in with the MHSF family and never looked back (but they did come from Denver, so can you blame them? #smalltownswin)
When interviewed about his role and experience with MHSF, Josh said he only applied for 2 jobs when moving to Steamboat Springs. He knew he wanted to be part of this team from the get-go. Even though he didn’t exactly have chimney sweeping experience (he was previously in radon mitigation), he took a chance. Mostly because he liked the idea of not having to work weekends, nights, or holidays — but the close-knit “family-first” atmosphere didn’t hurt.
And we sure are glad we hired him all those years ago! Though the role isn’t without its challenges, Josh shows up every day with a smile on his face and an eagerness to tackle the day’s tasks.
Typically, he gets to the shop, unloads from the day before, talks to Kimberly about paperwork and the job’s scheduled for the day, prepares for the workload, and heads out.
When asked, Josh said his favorite part about working for MHSF is the comradery, emotional connectedness between the team, and continual personal and professional growth opportunities. He always feels appreciated. For example, the company recently purchased him a newer work vehicle which has made his job much easier (and hey– we sure are glad he appreciated it because trucks in this market aren’t cheap! We love you, Josh.)
He noted something we say in all our meetings that he feels really rings true about the work environment at MHSF: “The rising tide floats all boats.”
And we couldn’t agree more! At MHSF, we’re more than coworkers. We’re a team that supports each other.
Looking to join a supportive team?
If you’re interested in joining a small workforce that feels like family, with competitive compensation and benefits, please reach out to us! We are looking for service techs with strong mechanical skills for a full-time, year-round position. Contact us today if you’re interested in applying.